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Service-Orientation Maturity Model (SOMM) Survey

Survey Questions: Part 1

Please rate questions 1 through 10 on a scale of 1 to 5, using the following rating system:

1= Not a factor
2= Of minor importance
3= Somewhat important
4= Moderately important
5= Very important

If you are uncertain of how to rate a specific item, then please leave it blank. If you require clarification regarding a particular item, feel free to forward your questions to the contact information provided at the end of this survey.

1. How important are each of these trends in planning your IT initiatives within the next three years? (Select only one per trend.)
Trends (1) Not a factor (2) Of minor importance (3) Somewhat important (4) Moderately important (5) Very important
a. SOA (Service-oriented architecture), as realized through service orientation
b. Adoption of service-orientation principles
c. Adoption of SOA design patterns
d. Business process management (BPM) with SOA
e. SOA to help federate and integrate disparate IT legacy environments
f. Services offering ubiquitous access via mobile and other computer devices
g. SOA with cloud computing
h. Cloud bursting whereby on-premise services dynamically scale to cloud-based services
i. Cloud balancing with regionally disbursed services
j. Other: (Please explain in the comment box below)

2. How significant are each of the following challenges in your organization? (Select only one per challenge.)
Challenges (1) Not a factor (2) Of minor importance (3) Somewhat important (4) Moderately important (5) Very important
a. Understanding what constitutes a solution or architecture as “service-oriented”
b. Understanding service orientation or developing skillsets for the application of service-orientation principles
c. Understanding how service orientation relates to SOA
d. Adoption of service-orientation design approaches as part of your current project methodology
e. Establishing how service orientation relates to (and does not relate to) cloud computing technology innovations
f. Knowing when to choose service orientation over alternative paradigms such as object orientation and agile development
g. SOA governance and the regulation of service orientation
h. Defining a suitable scope for the adoption of SOA and service orientation
i. Establishing custom design standards for an inventory or collection of services
j. Establishing service modeling and analysis practices
k. Enforcing governance precepts and standards compliance
l. Other: (Please explain in the comment box below)

3. How important are the following common drivers of SOA initiatives to your organization and its projects and plans for the adoption of SOA and service orientation? (Select only one per driver.)
Drivers (1) Not a factor (2) Of minor importance (3) Somewhat important (4) Moderately important (5) Very important
a. Increase the business agility of the organization
b. Increase the ROI of IT assets and solutions
c. Reduce the burden of IT on the organization
d. Harmonize or federate disparate legacy environments
e. Adopt and leverage new service technologies
f. Improve user/customer experience with automated solutions
g. Improve information sharing with business partners
h. Establish native compatibility and interoperability among custom applications and programs
i. Increase the alignment of business and technology domains
j. Enforcing governance precepts and standards compliance
k. Other: (Please explain in the comment box below)

4. Please rate the importance of the following value assessment statements according to your organization. (Select only one per value.)
Values (1) Not a factor (2) Of minor importance (3) Somewhat important (4) Moderately important (5) Very important
a. Previous SOA projects have met initial expectations.
b. Previous SOA projects have met or exceeded strategic business goals.
c. Previous SOA projects have successfully federated and integrated disparate legacy applications and environments.
d. Previous SOA projects have successfully improved productivity and business agility.
e. Previous SOA projects have established shared services that have been successfully reused.
f. Previous SOA projects have established custom standards that have been successfully used and enforced.
g. Previous SOA projects have established governance systems that have been successfully accepted and used.
h. Previous SOA projects have been carried out by qualified project teams.
i. Project teams of previous SOA projects had a clear understanding of service-orientation principles.
j. Service-orientation principles were consistently used and applied in previous SOA projects.
k. SOA design patterns were consistently used and applied in previous SOA projects.
l. Project teams of previous SOA projects had a clear understanding of the target state associated with successful SOA adoption.
m. The successful adoption of SOA during previous projects was clearly and successful measured.
n. The successful adoption of service-orientation principles during previous projects was clearly and successful measured.
o. Business value will continue to be provided by SOA projects over the next three years.
p. Other: (Please explain in the comment box below)

5. Please rate the importance of the following investment areas to your organization over the next three years. (Select only one per type of investment)
Investments (1) Not a factor (2) Of minor importance (3) Somewhat important (4) Moderately important (5) Very important
a. Service technologies
b. Organization structure and optimization
c. Education and skillset development
d. Governance and process
e. Other: (Please explain in the comment box below)

6. How important or relevant are the following technologies/industry standards to your organization’s SOA current projects? (Select only one per technology.)
Technologies and Industry Standards (1) Not a factor (2) Of minor importance (3) Somewhat important (4) Moderately important (5) Very important
a. Virtualization
b. Cloud Storage Protocols
c. Service-Oriented Architecture Modeling Language (SoaML)
d. Extensible Markup Language (XML)
e. Simple Object Access Protocol (SOAP)
f. Universal Description Discovery and Integration (UDDI)
g. Web Services Business Process Execution Language (WS-BPEL)
h. Web Services Security (WS-Security)
i. Web Services Description Language (WSDL)
j. Web Services Policy (WS-Policy)
k. Web Services Interoperability (WS-I)
l. Representational State Transfer (REST)
m. Industry Protocols (HL7, etc.)
n. Other: (Please specify in the comment box below)

7. How important are the following SOA product vendors to your organization? (Select only one per vendor.)
Vendors (1) Not a factor (2) Of minor importance (3) Somewhat important (4) Moderately important (5) Very important
a. Cisco Systems Inc.
b. IBM
c. Intel Corp.
d. Microsoft Corp.
e. Oracle
f. SAP
g. SOA Software Inc.
h. Software AG
i. TIBCO Software Inc.
j. Other: (Please specify in the comment box below)

8. How important are the standards or models produced by the following organizations/working groups to your organization? (Select only one per group.)
Working Groups (1) Not a factor (2) Of minor importance (3) Somewhat important (4) Moderately important (5) Very important
a. OASIS (Organization for the Advancement of Structured Information Standards)
b. OASIS Web Services Interoperability (WS-I)
c. The Object Management Group (OMG)
d. The Open Group
e. SOA Manifesto
f. Open Cloud Manifesto
g. The World Wide Web Consortium (W3C)

10. Rate the maturity model characteristics that are most important to your organization. (Select only one per characteristic.)
Characteristics (1) Not a factor (2) Of minor importance (3) Somewhat important (4) Moderately important (5) Very important
a. Skillset certification
b. Assessment of past and current projects
c. Establish a best practices repository
d. Communication mechanism for use within the enterprise
e. Strategy and business case guide
f. Framework and tools to accelerate adoption
g. Other: (Please explain in the comment box below)

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